Frequently Asked Questions
Does SIMPLE SOLUTION® Stain and Odor Remover remove old stains and odors?
Yes. SIMPLE SOLUTION® Stain and Odor Remover works on both new and old stains and odors.
What other types of stains wil SIMPLE SOLUTION® remove?
SIMPLE SOLUTION® removes all types of organic stains and odors including ones caused by urine, feces, blood, dirt and grass. SIMPLE SOLUTION® is also wonderful at
removing other types of household stains such as stains from coffee, juice, red wine, sodas, and chocolate.
Where can I use SIMPLE SOLUTION®?
SIMPLE SOLUTION® is safe on all surfaces that you can use water on. Some good examples are carpets, rugs, upholstery, mattresses, tile, grout, concrete, painted walls
that can be washed, wood that is sealed, stained laundry, grass and soil.
What makes SIMPLE SOLUTION® different than other stain and odor control products?
Many odor control products simply mask an odor instead of removing it. SIMPLE SOLUTION® is made with an all-natural bacteria/enzyme formulation that actually digests
and completely removes the odor at its source.
What is the difference between SIMPLE SOLUTION® and Nature's Miracle™?
Simple Solution® combines advanced cleaners with beneficial bacteria and enzymes that digest the source of odor and stain causing residue. Nature's Miracle is an enzyme
only product and lacks the essential technology of beneficial bacteria to remove the waste completely from the carpet. In Simple Solution®, the bacteria eat the residue broken up
by the enzymes. The byproduct of this process is carbon dioxide and water. The carbon dioxide and water are odorless and will evaporate in a drying time. Nature's Miracle® has a
good reputation and works in many cases, however, it is only half the product of Simple Solution®. Simple Solution® is miles ahead of Nature's Miracle® and works in ALL CASES.
That’s why we guarantee Simple Solution® to work the first time - every time or your money back.
Will SIMPLE SOLUTION® work on human urine odors and stains just like it will on pet stains?
Yes. SIMPLE SOLUTION® is even used in some Day Care Centers and Nursing Homes for incontinent patients. It is also great for accidents from diaper leakage and potty training.
What surfaces are not recommended for the application of SIMPLE SOLUTION®?
SIMPLE SOLUTION® can be used on all surfaces where you can safely apply water. Leather, wool, unsealed wood and dry-clean-only fabrics are surfaces we do not recommend
using SIMPLE SOLUTION® because of its water base.
I have tried every product to remove a particular pet stain but haven’t had any luck. Can I still use SIMPLE SOLUTION®?
You can use SIMPLE SOLUTION® after treating a problem area with other cleaning products. If you have already used several cleaning products to treat the area, we recommend
that you rinse the area thoroughly prior to using SIMPLE SOLUTION® so that the surface is free from any left over chemical residue.
Is SIMPLE SOLUTION® safe to use around young children and animals?
SIMPLE SOLUTION® is safe and contains no hazardous ingredients. It is made with a natural bacteria/enzyme formula with a blend of mild surfactants and a small amount
of isopropyl alcohol that helps the product evaporate and dry quicker. If a dog or cat walks over the wet area that has been treated and licks its paws, there is no need for concern.
Is SIMPLE SOLUTION® effective in removing stains caused by hairballs?
Yes. SIMPLE SOLUTION® is very effective at removing all organic stains including stains caused by hairballs.
Are there any situations where a stain is impossible to remove?
There are certain conditions such as illness, medications, and diet that can alter the pH and chemical make up an animal’s urine. As a result, the urine can bleach
the carpet and cause a permanent color loss. Understandably, if this has occurred, Simple Solution® will not be able to restore a carpet to its original color. Regardless of the
situation, the manufacturer of Simple Solution® stands behind its money-back guarantee and will refund the purchase price of the product if a consumer is not satisfied.
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