For a thorough cleaning of your fine rugs our company will pick your rugs up and clean them in a specially designed facility.
Our 10 Step Red Carpet Treatment Includes:
Pre-Inspection & Pick Up
We will determine as much as we possibly can about the type of rug and inherent qualities that may affect cleaning. We will outline the expected results and cleaning “prescription”. One of our consultants will come to your home to pick up your rug.
Dry Soil Removal
We use a variety of techniques to “dust” the rugs from the front and back. A machine called a pile lifter, a special vacuum with attachments and many other methods are implemented. This is the most important step in cleaning any textile.
Depending on fiber content and soiling type, the rug will be pre-treated to emulsify the soils.
Any potentially difficult spots will be pre-treated with special solutions to increase chances of removal. The fringe is also pre-treated for maximum soil removal.
The fringe is also pre-treated with special solutuions for maximum soil removal and restore the original brightness of the fringe.
Most rugs are cleaned with an Oriental Rug Shampoo that is especially designed to get maximum cleaning while protecting sensitive natural fibers.
Rinse or Wash
Depending on the type of rug it will be rinsed with extraction equipment on both sides or washed in a wash pit designed especially for Oriental Rugs.
Once the soil is rinsed away, the rug is dried flat or hung to dry in a controlled environment. Proper drying is essential to avoid unnatural shrinkage.
When the rug is dry, it is combed and finished with soft groomers made for specialty rugs.
Post Inspection & Delivery
Our cleaning specialist will give the rug a final inspection and release it for pick up or delivery. Your rug will be wrapped to protect it from dust and environmental soils until it is picked up or delivered. Upon delivery, we will lay the rug for you.
Additional Value Added Services Available:
Rug and Carpet Protector
Protect your investment. A permanent stain ruins any potential investment value and if noticeable, generally means exile to a room where the stain can be hidden or the rug stored. Have your rugs protected, our wool rug protector contains stain resistance to provide protection against the greatest threat to wool rugs, permanent stains.
Pet Odor Removal
First a urine neutralizing treatment is applied to the rug to neutralize urine. Water is flushed through the carpet and extracted to remove excess urine contamination. Finally, a premium odor remover is applied to remove any residual odors. This process ensures that all urine and bacteria are removed plus eliminates the possibility of stains returning after the rug dries.